FREQUENTLY ASKED QUESTIONS
The answers you need. All in one place.
Learn how MekAuto accounts, bookings, notifications and plans work.
LET’S CLEAR THINGS UP
Common questions. Simple answers.
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Get in touchDo team members need separate paid plans?
No. Every workshop plan includes unlimited crew members. Owners invite their team and manage access from the workshop account.
Is MekAuto free for drivers?
Yes. Drivers can create an account, add cars, find workshops, book services and keep records without a workshop subscription.
Does it work on desktop and mobile?
Yes. You can use the web app on a computer or phone. The same information follows you wherever you work.
How are customers notified?
MekAuto supports in-app, push and email notifications for bookings, job progress and completed services.
Can I change or cancel my plan?
Yes. You can change your plan as your business needs evolve. After cancellation, access stays active until the end of your paid billing period.
Where can I register or sign in?
All accounts are created and managed at app.mekauto.app. Select “Open the app” to get started.
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More clarity. More road ahead.
Make service easier for your team. And simpler for every driver.